With a Hosted Telephony solution from PS Tech you get an extensive range of advanced call handling and management features, all operated through an easy-to-use interface. The platform provides businesses with an affordable and configurable solution and allows users remote access to their office.

  • No PBX Maintenance Costs
  • Future Enhancements and System Upgrades Included
  • Make Changes, Moves and Additions Instantly
  • Free Calls Between Your Offices
  • Manage Your Own Calls and Facilities
  • Great HD Voice Quality
  • Save Money
  • Disaster Recovery/Business Continuity As Standard
  • Lets Your Staff Work Flexibly From Wherever They Want

You will find more details on some of the benefits of hosted telephony listed opposite:

USER FEATURES INCREASE EFFICIENCY

Employees can be in the office, working from home or on the road and all the time remain connected to the office telephony system. This means they will never miss a call and if calls do go to voicemail these are emailed to the user and with an option of a transcription of the recorded message! Great if they are in a meeting and want to discreetly check their messages.

Top features also include: –

  • Call Forwarding
  • Conference Calls
  • Video Calls
  • Voicemail to Email
  • Call Queuing
  • Hot Desking
  • Do Not Disturb
  • Call Recording
  • Instant Messaging / Chat
REDUCED TELEPHONY COSTS

With no ISDN or BT Line rental required and no PBX maintenance costs to worry about a cloud-based system means simple monthly payments whilst giving flexibility to expand and grow as your business needs change. Working as an operational expenditure this really helps with finance planning for small, medium and large businesses.

EASY ADMINISTRATION AND MANAGEMENT

Whether operating from a single site or you have multiple offices or remote workers the easy to use management features give you full control. So, whether you need to change a user name, add or remove users from a ring group or hunt group, change an option on the auto attendant or re-route a telephone number instantly or check call statistics everything is at your fingertips.

Alternatively, our support team will be able to assist and manage everything for you!

Hot Desking

Switch desks in shared office environment

Unlimited Conference Calling

Set up a private virtual conference room with external dial ins

CRM Integration

Integration with different CRM solutions

Instant Messaging

Send messages to your contacts with our app

Call Centre

Level up your customer service and agent productivity

Soft / Mobile Client

Use our App to make telephone calls from your devices

Auto Attendant

Handle calls professionally and efficiently

Call Queueing

Never lose a customer when you’ve got them on hold

Click to Dial

Initiate calls straight from your computer

Call Parking

Park calls to a specific location

Hot Desking

Switch desks in shared office environment

Unlimited Conference Calling

Set up a private virtual conference room with external dial ins

CRM Integration

Integration with different CRM solutions

Instant Messaging

Send messages to your contacts with our app

Call Centre

Level up your customer service and agent productivity

Soft / Mobile Client

Use our App to make telephone calls from your devices

Auto Attendant

Handle calls professionally and efficiently

Call Queueing

Never lose a customer when you’ve got them on hold

Click to Dial

Initiate calls straight from your computer

Call Parking

Park calls to a specific location