PS TECH COVID RESPONSE
LAST UPDATED: July 2021
How Are PS Tech Dealing with COVID-19?
Even though restrictions have been lifted/reduced, the pandemic is not over. We are constantly evaluating and working hard to ensure…
… the health & safety of our employees is not compromised
… the health & safety of our customers is considered at all times
… the security of our operations are unaffected
… that we continue to provide the best service possible
Our offices are open with reduced staff levels. This is so that we can continue logistical operations. The rest of our customer service team and help desk engineers are all working safely from their respective homes.
When it comes to getting in touch with us, nothing has changed. The team are online 08:30 to 17:30 every weekday. We are offering Video Meetings to anyone that wants to talk face to face. Please reach out to us if you need to arrange a Zoom or Teams Meeting to discuss your requirement.
Where on-site service is required, a thorough risk assessment is carried out in advance, and precautions are taken during the visit. If at all possible, we will use collect and return logistical services to ensure the health and safety of all concerned.
All customer equipment that we handle is sanitised before re-packing and shipping.
Even though the government is relaxing restrictions, we will continue to take a considered approach to how we deliver our service. We ask for that reason that customers have a realistic expectation of response times and what options are safely possible.
Provider of Managed IT Services & Support
Telephone | 01732 243100
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