Despite the cost of living going up and up in all areas, businesses are still spending more on IT this year. Why is that?

Business owners and managers all know the importance of good IT and how much bad systems and IT setup can affect productivity and customer service. What’s more, your IT doesn’t just mean your computers and data. It includes your phone systems, your printers, where and how you access your data and documents and how you keep them safe and secure.

IT research and consultancy firm, Gartner, predicts businesses will spend more on technology this year with worldwide IT spending reaching a possible £3.3 trillion. That’s an increase of 5.5% from 2021.

The pandemic is very likely still playing a part in this. A couple of years ago at the beginning of the pandemic, businesses were forced to make changes quickly, setting their staff up to enable them to work from home and have the equipment they need to facilitate this safely and securely. This, for many, meant a large investment which has worked well as many of the changes such as working from home are still in place at least a certain percentage of the time.

The last couple of years has flagged up something for many business owners though. The importance of being ready for disruption, whatever form that may take. The need to be a flexible business really is an essential part of business planning.

It has shown to many that IT is an investment not a cost. It enables businesses to continue despite disruption. It allows staff to continue to work and be productive whilst your systems are still safe and secure. The need for proactive support has also been highlighted, not reactive. Reactive support responds to issues that have already occurred, whereas proactive support prevents and has in place measures to allow for continuity and reduces downtime.

If the pandemic has taught us one thing, it’s how unpredictable this world is and we can’t second guess what could be next. Is your business proactive in it’s approach or will you be tripped by the next big thing?

If you would like to discuss how you can make your business more flexible, more agile, more robust and more secure please get in touch. We provide a free no obligation consultation to help identify areas in which you can improve.

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